After silence, that which comes nearest to expressing the inexpressible, is music. —Aldous Huxley Are you a Kenny G fan? Tribal drumming? Or do you run and hide as soon as you hear muzak when placed on hold? Nearly all of us can recall all the times we have listened to music while on hold; [...]
What does your morning cup of coffee have to do with news? Are you one of those people that starts your day with some coffee while checking your Facebook news feed? Most Americans nowadays are getting their news in ‘real time’ either from texts, social networking sites like Facebook and Twitter – even before national [...]
Callers who hear music and messages while on hold are more likely to stay on the line and are often willing to be on hold for longer periods of time. Studies show that 90% callers who only hear dead silence when they call are likely to hang up in less than a minute. Callers who [...]
While you don’t necessarily need to be right there on the cutting edge of technology (sometimes that’s a better way to cut into your profits more than actually improve anything), it’s a good idea to take a hard look at your situation and decide what NEEDS to be updated. Sometimes that update is getting your business more computer savvy. While computer networking would be great, you can hire outside the company to handle that aspect.
After silence, that which comes nearest to expressing the inexpressible, is music. —Aldous Huxley Are you a Kenny G fan? Tribal drumming? Or do you run and hide as soon as you hear muzak when placed on hold? Nearly all of us can recall all the times we have listened to music while on hold; [...]
What does your morning cup of coffee have to do with news? Are you one of those people that starts your day with some coffee while checking your Facebook news feed? Most Americans nowadays are getting their news in ‘real time’ either from texts, social networking sites like Facebook and Twitter – even before national [...]
Callers who hear music and messages while on hold are more likely to stay on the line and are often willing to be on hold for longer periods of time. Studies show that 90% callers who only hear dead silence when they call are likely to hang up in less than a minute. Callers who [...]
Enter your email address below to receive updates each time we publish new content.
On hold marketing provides the opportunity to let clients know about specialized medical or optometry services that they might not have known about along with business hours and locations.
Use custom on hold marketing messages for your clients to tell them about new listings, your personalized services and your areas of specialty. On hold messages are an opportunity to create a call to action.
On hold messages for banks and other financial services businesses can inform customers about services for businesses and individuals and the benefits of using your services.
Use on hold messages to promote your dental services, customize your message with information about your location, hours and policies.
Custom on hold messages can let customers know about holiday room specials or rates, the reservation process, describe amenities and accommodations and encourage customers to ask about room upgrades or other specials. 
On hold advertising for veterinary offices let customers know about pet care information and vet services for specific animals. Tell customers you appreciate them and would love their referrals to friends and family.