Why Use On Hold Messages
Callers who hear music and messages while on hold are more likely to stay on the line and are often willing to be on hold for longer periods of time. Studies show that 90% callers who only hear dead silence when they call are likely to hang up in less than a minute. Callers who hear music stay on the line on average 30 seconds longer while callers who hear messages or information while on hold are likely to stay on hold up to 3 minutes longer.
Custom on hold messages are a perfect avenue for you to introduce new or current customers to products, services or special deals that they might not have otherwise known about. With an on hold message you can advertise your accomplishments as well as create up-sell opportunities by creating a call to action for customers to ask about your specials when their call is answered.
On hold marketing provides opportunities for your business that might otherwise be lost if a caller on hold hears only silence or repeated tracks of music. In addition to the value an on hold message can bring to your business, you will be providing exceptional customer service and increasing caller retention.
Click here for more information about how the on hold message process works.
Category: Blog, On Hold Messages
On hold marketing provides the opportunity to let clients know about specialized medical or optometry services that they might not have known about along with business hours and locations.
Use custom on hold marketing messages for your clients to tell them about new listings, your personalized services and your areas of specialty. On hold messages are an opportunity to create a call to action.
On hold messages for banks and other financial services businesses can inform customers about services for businesses and individuals and the benefits of using your services.
Use on hold messages to promote your dental services, customize your message with information about your location, hours and policies.
Custom on hold messages can let customers know about holiday room specials or rates, the reservation process, describe amenities and accommodations and encourage customers to ask about room upgrades or other specials. 
On hold advertising for veterinary offices let customers know about pet care information and vet services for specific animals. Tell customers you appreciate them and would love their referrals to friends and family.
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